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Data Protection & GDPR

At we take data protection seriously, in line with current UK law:

    registered with the Information Commissioner's Office as a data handler, processor & controller;
  • Our systems
     encrypted and regularly tested by
  • We only hold the
     information required to process your order and maintain statutory records for tax and accounting purposes;
  • We 
    share your information with any third parties for marketing purposes;
  • We 
    share limited information with delivery service providers to enable them to process your order;
  • We 
    DO NOT 
    hold your credit card or PayPal details on our systems;
  • We only hold the last 
    digits of your card number for order identification and fraud management;
  • We only keep your information on file for the
    period required by either law; or to fulfil our customer service and/or guarantee/warranty obligations.

The General Data Protection Regulations (GDPR) come in to effect on the 25th May 2018, superceding the Data Protection Act (DPA). are both a data 'Processor' & 'Controller', and use your information as described above and in our Privacy Policy.

If you have any concerns or to request a copy of the information we hold about you, please contact:

Data Protecion Officer, Valle Ltd Suite 11 Peel House, 30 The Downs, Altrincham, Cheshire WA14 2PX

Right to be Forgotten (GDPR)

Under the General Data Protection Regulations (GDPR), you can write to us at the above address to exercise your right to be forgotten - in that we will remove and destroy all data regarding you and your dealings with us as permissible by current Law. As described above, we DO NOT under any circumstances use your personal data for marketing purposes, or pass your data to any third parties for this purpose. If you write to us to excercise your right to be forgotten, we will remove from our systems all basic details relating to your account as soon as practicably possible. Information that we are legally required to hold for a specific period, such as by the HMRC, will be removed only once the statutory period has lapsed.

You can follow the link below to discover about how the Data Protection Act, General Data Protection Regulations and the work of the ICO affect you:

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